Technical Account Manager (TAM)
Here’s one member of our Tech Team at Tappx. David Curto works as Technical Account Manager developing solutions and integrations whenever a client needs it. Let’s chat a bit about his experience in the company.
Answer: Thanks to the referral program I was able to start in this fantastic industry.
A: Develop solutions, integrate customers, and seek solutions to problems together with the technical and commercial team.
A: Yes! Some of them are:
A: Manage to develop a process that in the future will serve to automate many processes, preventing the commercial part from wasting time doing it.
A: First thing in the morning I make a list of goals for the day. Then I drink coffee and in our daily meeting, we reorganize this list depending on the priorities of the team. I dedicate the necessary time to each issue.
Regarding to the tools, I use Timer to know the time I spend on each issue, Google (I’m a programmer, so it’s my encyclopedia), Spotify (Essential!), and Postman (To test).
A: I hope that our industry grows together with us on a professional and personal level. But it is uncertain, you can never predict how it will evolve.
A: Normally we answer more issues per day, it depends on many factors, normally the average is 4 issues and the odd email.
A: Probably Spotify (hacked) because I like music and not paying for nonsense.
A: Taking the dog for a walk, I have responsibilities…
A: Quite typical, but traveling all over the world.